Security & Protection: Online Safety
- What security measures are in place on Discovercard.com?
- Do I need to log out of the Account Center?
- What should I use for my Account Center password?
- How can I tell if an e-mail is really from Discover Card?
What security measures are in place on Discovercard.com?
We currently have multiple industry-standard security solutions in place including:
- 128-bit Secure Socket Layer (SSL) that encodes the personal information you send over the Internet
- Multiple firewall layers
- Active system monitoring to provide real-time alerts
Making sure you're secure when you manage your online account at Discover.com is one of our top priorities. Also our $0 Fraud Liability Guarantee ensures that you're never responsible for unauthorized usage of your Discover card.
Do I need to log out of the Account Center?
Yes, log out by clicking the "Account Center Log Out" link at the top of the page. You'll see a new page confirming that you've logged out.
If you don't log out, others using the same computer could potentially access information saved or cached in the memory of the browser. As an extra precaution, close your browser's window before leaving the computer.
What should I use for my Account Center password?
A good password is easy for you to remember-but hard for somebody else to guess. Avoid using passwords that others might guess, such as a birth date, Social Security number, or pet's name.
Select passwords you'll remember, but try replacing some of the letters with numbers—"secret" might be "s1cr1t," for example.
And mix up your passwords—use different passwords at different Web sites.
How can I tell if an e-mail is really from Discover Card?
Authentic e-mails from Discover will come from one of these five addresses:
- discover@email.discover.com
- service@email.discover.com
- websupport@service.discovercard.com
- discoverbusinesscard@email.discovercard.com
- discover@service.discover.com
If you receive what appears to be a fraudulent e-mail from us, please call 1-800-DISCOVER (1-800-347-2683) or e-mail us at emailwatch@discover.com immediately.
Please note that messages you receive in the Account Center at Discover.com are always secure.